Most of us have used a self-service, multi-user kiosk at some point in our lives, to select our burger at a fast food restaurant, to pay for parking in a multi-story car park and to check-in at an airport to name just a few. The question is, will COVID-19, or some future virus strain make people reluctant to use these now necessary machines? How will kiosk owners/operators alleviate user’s concerns? Will they have to provide an anti-bacterial wipe to ensure the screen surface is free from possible harmful germs before each use or will each new user be provided with a disposable stylus? Both are possible solutions, but both come with their own problems. At Craft Data we believe we have the perfect solution to protect users from potentially harmful germs being picked up by cross contamination, a Contactless Touch System.

The new touch is called “UNTACT” and is based on infrared technology, however, whereas in   conventional IR touch frames the infrared emitters and detectors are mounted as close to the display surface as possible, typically 5mm, “UNTACT” Touch technology moves the infrared emitters and detectors 25mm away from the surface of the TFT LCD.  This makes the detection of a stylus (finger or gloved finger) 25mm away from the intended touch point being displayed on the TFT LCD, hence “contactless”. To help the user understand that the touch has been registered without the act of physically touching the screen the touch has two haptics built into the touch frame, “light” and “sound” and one external haptic, “visual” which requires additional software loaded onto the kiosks hard drive.

The haptics help in the following ways:  

  • Visual – an animated transparent target is superimposed over the users intended touch target displayed on the TFT LCD panel.
  • Light – LED lighting mounted around the edge of the active display area switches on and illuminates the display area at the detection of a stylus and will switch off when the stylus is removed.
  • Sound – a buzzer/beeper sounds to indicate the detection of a stylus.

A unique feature to the “UNTACT” touch is its polygonal touch function which detects and dismisses a hand or sleeve should these be accidentally placed within the touch area along with the intended touch stylus, plus a 6-point Multi-Touch function gives users the same pinch and pull functionality they associate with their own smartphones.

The following links contain videos of the UNTACT monitors in action.

Fast Food Menu Demo:

Airport Self Check-in Demo:

There are currently three sizes within the “UNTACT” range, 21.5”, 27.0” and 32.0”, all have a 1920×1080 resolution and are in the 16:9 format. IPS or MVA technology TFT LCD panels are used, ensuring that all monitors have ultra-wide viewing angles of 178° on both the horizontal and vertical axis allowing for the monitors to be mounted in both landscape and portrait orientations without the loss of image quality and colour. Larger sizes up to 100” are in planning plus we can also offer a full customisation service should you require a certain panel size, high brightness or a complete bespoke monitor to your own design.


Craft Data Limited

Tel: 01296 332000